Skill and Knowledge Management
Increasingly businesses are valued more for their intellectual capital than for their bricks and mortar. An excellent business sustains and continually grows its intellectual capital by:
- Maintaining the skills and knowledge required to operate its processes safely and effectively through Training and Development programs.
- Documenting best practice to institutionalise improvements and protect against the loss of key staff (Standardised Work).
- Encouraging organisational and personal learning…constantly looking outside the organisation to keep abreast of advances.
- Creating a culture of Collaboration and cross-unit cooperation.